FAQs
What are your shipping costs and delivery times?
You can see the exact shipping cost at checkout and typically takes 2 to 3 days within Metro Manila and 3-5 days if you are in province.
Do you offer local delivery?
Yes, we offer local delivery within [City/Region]. For deliveries within our local area, you can expect your order to arrive in 2-5 days depending on your location.
What happens if my order is damaged or lost in transit?
If your order arrives damaged, please contact us within [Number] days with photos of the damage and your order number. If your order is lost, we will investigate with the shipping carrier and either issue a refund or reship your order.
What is your return policy?
We offer [Number]-day returns on unworn, unwashed items with original tags attached. See our full return policy [link to return policy page].
What materials are your clothes made of?
We use a variety of high-quality materials, including [List materials, e.g., Cotton, Polyester Blend, Silkscreen]. Specific material details are listed on each product page.
How do I find the right size?
Please refer to our detailed size chart [link to size chart] for accurate measurements. If you're still unsure, please contact us.
Do you offer plus sizes?
Yes, we offer sizes S, M, L, XL, AND XXL.
What payment methods do you accept?
We accept Cash and GCash only.
How can I contact customer service?
You can contact us via page of our clothing brand.
Are your clothes ethically made?
Yes, we are committed to ethical and sustainable practices.